Passenger Transport Operations Manager


The Level 4 Passenger Transport Operations Manager Course at The Apprenticeship College helps your team develop the leadership and operational skills required to thrive in the dynamic passenger transport sector.

 

Who we've worked with

We deliver nearly 700 group learning sessions annually to leading businesses across the UK, making us a trusted partner in your organisation's growth journey.

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Workshops

Each programme can be delivered via a blended approach and can work either face-to-face and/or live-virtual delivery.  

Skills Coaching

Our skills coaches will work with your candidates and guide them through their learning to ensure they achieve the best results.

Functional Skills

Your employees will experience learning that translates into immediate, actionable strategies for your business.

 

Why should I enrol my team?

Our Passenger Transport Operations Manager apprenticeship is designed for those working (or aspiring to work) in management roles within the Rail, Bus, Coach, and Tram industries.

Some of the key skills your employees will learn, include:

  • Operational management of transport services, stations, and depots

  • Financial & budget management in a transport setting

  • People management and team leadership

  • How to meet business objectives and ensure customer safety, comfort, and punctuality

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How is the course delivered?

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Covering essential topics, such as risk management, improving team performance, safety management and customer service skills, your employees will be equipped with the knowledge and insights needed to succeed and grow.

This level 4 course is delivered over 19 months via:

  • Workshops

  • Skills coaching

  • Learning evaluations

  • 1-2-1 support

  • Continued assessments

What will my employees learn?

Graduates of our Passenger Transport Operations Manager apprenticeship will gain the skills and knowledge to effectively manage the daily operations of passenger transport services across Rail, Bus, Coach, and Tram industries. They will learn how to align operations with business objectives, oversee budgets, manage teams, and ensure services run safely, efficiently, and on time while delivering excellent customer experiences.

This programme also equips participants with practical tools to identify and mitigate risks, enhance collaboration, and drive continuous improvement within transport operations. With a strong focus on real-world application, your employees will leave with the expertise needed to optimise operations and deliver measurable value to your organisation.

Why choose us?

At The Apprenticeship College, we provide leadership and management courses which give more opportunities and benefits per capita, to organisations and individuals of all ages.

98% of employers say they would recommend our training to others

98% of apprentices feel confident that our training improved their performances at work

100% pass rate at End Point Assessment, with 73% receiving a Distinction grading

99% of learners stated they had developed a new skill after attending a group learning session

Speak with our team

Hannah Mitchell

Hannah Mitchell

Business Development Manager

07753 341681

hannah.mitchell@theapprenticeshipcollege.co.uk

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Amanda Devlin

Business Development Executive

020 8152 6807 / 07391 755397

amanda.devlin@theapprenticeshipcollege.co.uk

Contact us now

If you'd like to find out more about enrolling your team on this programme, please fill in the form below.